Shipping Policy

We partner with trusted suppliers across Europe, the US, and Asia to bring you premium products with reliable delivery times.

Order Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

You will receive a confirmation email once your order has been shipped with tracking information.

Delivery Times by Region

We work with trusted partners across Europe, the US, and Asia to bring you premium products. Delivery times vary based on product origin:

Premium EU
Products: Premium European-made fashion for ladies, men, kids and lifestyle
EU Delivery: 3-5 business days (express 1-2 days available)
US to EU: 3-8 business days
US & EU
Products: 250+ curated lifestyle products
Delivery: 5-9 business days
Asia
Products: Asian-sourced products
Delivery: 5-9 business days

Shipping Rates

We offer competitive shipping rates for all orders:

Shipping Method Delivery Time Cost
Standard Shipping 5-7 business days €4.95
Express Shipping 2-3 business days €9.95
Free Shipping 5-7 business days Orders over €69

International Shipping

We ship worldwide. Delivery times for international orders depend on the product origin and destination.

Important: International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. These charges are determined by your local customs authority.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package using this number on the carrier's website.

Please allow 24-48 hours for tracking information to update after shipment.

Important Shipping Information

Please note the following:

  • Delivery times are estimates and may vary based on carrier performance and customs processing
  • Remote areas may require additional delivery time
  • We are not responsible for delays caused by customs or carrier issues
  • Please ensure your shipping address is complete and accurate

Questions about shipping?

Contact us via email at info@wowstore.live or use our live chat for instant assistance.

Ready to shop?

Contact Us | Wow Store