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Pre-Order
Last updated: February 6, 2026
At WowStore.live, we partner with trusted European and international fulfillment centers to bring you quality fashion as quickly as possible. All orders include tracking so you can follow your package from our warehouse to your door.
All orders are processed within 1-3 business days (Monday-Friday, excluding public holidays). During peak seasons (Black Friday, Christmas, end-of-season sales), processing may take an additional 1-2 business days. You will receive an email confirmation with tracking details once your order has shipped.
| Region | Estimated Delivery | Shipping Cost |
|---|---|---|
| Netherlands | 2-3 business days | FREE over €69 / €4.95 |
| Germany, Belgium, France | 2-4 business days | FREE over €69 / €6.95 |
| Other EU Countries | 3-7 business days | FREE over €69 / €6.95 |
| United Kingdom | 3-7 business days | FREE over €69 / €5.95 |
| United States | 5-10 business days | Selected items only — calculated at checkout |
| Canada | 7-14 business days | €19.95 (duties not included) |
| Australia / New Zealand | 10-18 business days | FREE over €129 / €14.95 |
| Rest of World | 10-21 business days | Selected items only — calculated at checkout |
Delivery times are estimates and begin after your order has been processed and shipped. Actual delivery may vary based on carrier conditions and your exact location.
We offer FREE standard shipping on all Netherlands, EU and UK orders over €69. Australia & New Zealand orders ship free over €129. For other international destinations, rates are shown at checkout. Free shipping is automatically applied at checkout when your order meets the minimum threshold.
Once your order ships, you will receive an email with a tracking number and a link to follow your package in real time. If you have not received a tracking email within 5 business days of placing your order, please check your spam folder or contact us at support@wowstore.live.
We work with leading logistics partners to ensure safe and timely delivery, including:
The carrier is selected automatically based on your location and package specifications to provide the fastest delivery at the best rate.
For orders shipped within the EU, all applicable VAT is included in the product price. No additional customs duties apply.
For orders shipped outside the EU (UK, US, Canada, Australia, etc.), your order may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs. We recommend checking with your local customs office for more information before placing your order.
Switzerland & Norway: selected items ship via our Amsterdam atelier with tracked PostNL delivery (10–14 business days, flat €14.90 at checkout). For Swiss orders up to €150, we refund any Swiss import charges — VAT and the carrier’s handling fee included — just send a photo of the receipt to support@wowstore.live. Orders under approximately €65 usually clear Swiss customs with no charges at all.
If you experience any delivery issues, we are here to help:
We currently do not ship to P.O. Boxes. Military addresses (APO/FPO) may experience extended delivery times.
During major sale events and holiday seasons (November-January), higher order volumes may result in slightly longer processing and delivery times. We recommend ordering early to ensure timely delivery.
Have questions about shipping? Our support team is ready to help.
