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In the Group Design Room, you'll find a curated selection of timeless pieces that cater to your refined taste. Our collection is designed to elevate your daily life, from effortless workwear to sophisticated evening attire. Each item is crafted with attention to detail, ensuring a seamless blend of style and comfort.
As you explore our designs, you'll also be supporting a cause close to your heart. Five percent of each sale is donated to a charity of your choice, making every purchase a meaningful contribution to the world. With free shipping on orders over EUR 69 and 3-5 day international delivery, you can enjoy the convenience of shopping from anywhere in the world.
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Shipping & Delivery
Last updated: February 6, 2026
At WowStore.live, we partner with trusted European and international fulfillment centers to bring you quality fashion as quickly as possible. All orders include tracking so you can follow your package from our warehouse to your door.
Processing Time
All orders are processed within 1-3 business days (Monday-Friday, excluding public holidays). During peak seasons (Black Friday, Christmas, end-of-season sales), processing may take an additional 1-2 business days. You will receive an email confirmation with tracking details once your order has shipped.
Estimated Delivery Times
Region
Estimated Delivery
Shipping Cost
Netherlands
2-3 business days
FREE over €69 / €4.95
Germany, Belgium, France
2-4 business days
FREE over €69 / €6.95
Other EU Countries
3-7 business days
FREE over €69 / €6.95
United Kingdom
3-7 business days
FREE over €69 / €5.95
United States
5-10 business days
Selected items only — calculated at checkout
Canada
7-14 business days
€19.95 (duties not included)
Australia / New Zealand
10-18 business days
FREE over €129 / €14.95
Rest of World
10-21 business days
Selected items only — calculated at checkout
Delivery times are estimates and begin after your order has been processed and shipped. Actual delivery may vary based on carrier conditions and your exact location.
Free Shipping
We offer FREE standard shipping on all Netherlands, EU and UK orders over €69. Australia & New Zealand orders ship free over €129. For other international destinations, rates are shown at checkout. Free shipping is automatically applied at checkout when your order meets the minimum threshold.
Order Tracking
Once your order ships, you will receive an email with a tracking number and a link to follow your package in real time. If you have not received a tracking email within 5 business days of placing your order, please check your spam folder or contact us at support@wowstore.live.
Shipping Carriers
We work with leading logistics partners to ensure safe and timely delivery, including:
GLS
FedEx (Economy & Priority)
DHL
Royal Mail (UK)
Local postal services
The carrier is selected automatically based on your location and package specifications to provide the fastest delivery at the best rate.
Customs, Duties & Taxes
For orders shipped within the EU, all applicable VAT is included in the product price. No additional customs duties apply.
For orders shipped outside the EU (UK, US, Canada, Australia, etc.), your order may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs. We recommend checking with your local customs office for more information before placing your order.
Switzerland & Norway: selected items ship via our Amsterdam atelier with tracked PostNL delivery (10–14 business days, flat €14.90 at checkout). For Swiss orders up to €150, we refund any Swiss import charges — VAT and the carrier’s handling fee included — just send a photo of the receipt to support@wowstore.live. Orders under approximately €65 usually clear Swiss customs with no charges at all.
Delivery Issues
If you experience any delivery issues, we are here to help:
Package not arrived: If your package has not arrived within the estimated delivery window plus 5 extra business days, please contact us and we will investigate with the carrier.
Damaged package: If your order arrives damaged, please take photos of the packaging and the item(s) and contact us within 48 hours of delivery.
Wrong item received: Contact us immediately with photos and we will arrange a replacement at no cost to you.
P.O. Boxes & Military Addresses
We currently do not ship to P.O. Boxes. Military addresses (APO/FPO) may experience extended delivery times.
Peak Season Notice
During major sale events and holiday seasons (November-January), higher order volumes may result in slightly longer processing and delivery times. We recommend ordering early to ensure timely delivery.
Contact Us
Have questions about shipping? Our support team is ready to help.
